Privacy Policy

Privacy Policy of Doyapew ()
Last updated: May 8, 2025

This Privacy Policy describes how Doyapew (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you interact with our services (“Services”), including but not limited to:

  • Visiting our website at

  • Engaging with us via purchases, support inquiries, marketing, or events.

By using our Services, you agree to the practices described in this Privacy Policy. If you don’t agree, please refrain from using our website or services. This policy applies only to users located in the United States.

SUMMARY OF KEY POINTS

What personal information do we process?
We may collect and process personal information like your name, email address, shipping address, phone number, order details, and payment method. This happens when you:

  • Make a purchase

  • Contact customer support

  • Sign up for newsletters or marketing emails

We do not collect or process any sensitive personal information (e.g., race, religion, health status).

Do we collect information from third parties?
No, we do not collect personal data from third-party sources. All information we collect is provided directly by you through our Services.

How do we use your information?
Your personal information is processed for these purposes:

  • Fulfilling and managing orders

  • Providing customer support

  • Improving and maintaining our Services

  • Communicating updates, promotions, or offers (with your consent)

  • Preventing fraud or misuse

  • Complying with legal obligations

We only process your information when we have a lawful basis to do so (e.g., your consent or to fulfill a contract).

Do we share your information?
We do not sell your data. However, we may share your information with trusted third-party service providers who help us with:

  • Payment processing

  • Order fulfillment and shipping

  • Email communication and marketing

  • Website hosting and analytics

All third parties are contractually obligated to handle your data securely and only for authorized purposes.

Your privacy rights
Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data (“Right to be forgotten”)

  • Objection to or restriction of processing

  • Data portability

How to exercise your rights
To submit a data request or raise a privacy concern, please contact us at:
📧
📞 +1 (412) 980-6460

DETAILED TABLE OF CONTENTS

1. Information We Collect

We collect personal information you provide directly (such as your name, email, shipping address, and payment details) when you place an order, create an account, subscribe to our emails, or contact support. We may also collect limited device and Browse data through cookies and analytics tools.

A. Device Information and Tracking Technologies
When you visit our website, we automatically collect certain information about your device to understand how you use our Services, maintain security, and optimize your experience:

  • Your web browser type and operating system

  • IP address

  • Time zone

  • How you interact with the Site: Including pages viewed, products browsed, search terms, and referring websites

We use cookies, web beacons, pixels (such as Facebook Pixel), Google Tag Manager, and similar technologies to collect this information to enhance your Browse experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

B. Order Information
When you make a purchase or create an account, we collect information necessary to process and manage your orders:

  • Name, email address, shipping address, and phone number

  • Order details and payment method (processed securely via third-party payment gateways)

C. Marketing Information
If you consent, we may collect your email address to send you marketing communications like newsletters, promotions, and new product updates.

We do not collect or process any sensitive personal information (e.g., race, religion, health status, sexual orientation, biometric data, or criminal offense data).

2. How We Process Your Information

We use your personal information to:

  • Fulfill and manage orders: This includes processing payments, packaging, and shipping your products

  • Communicate with you: Provide order updates, send promotional communications (if you consent), and handle customer service inquiries

  • Analyze usage trends and improve our website

  • Ensure legal compliance and protect against fraud

We process your personal information based on one of the following lawful bases:

  • Performance of a contract

  • Your consent

  • Legal obligation

  • Legitimate interests

3. When and With Whom We Share Your Personal Information

We do not sell or rent your personal data to third parties. However, your data may be shared with trusted third-party service providers:

  • Payment gateways: (e.g., PayPal, Stripe)

  • Shipping carriers: (e.g., USPS, DHL)

  • Service providers: For marketing, analytics, and technical support

  • E-commerce platforms: (e.g., WooCommerce)

We may also disclose personal information if required by law, or in the event of a business merger or acquisition.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies to:

  • Remember preferences (currency, region, cart status)

  • Analyze website traffic

  • Personalize content and ads

  • Retarget ads on platforms like Facebook and Google

You can manage cookie settings via browser tools or opt-out via:

5. How Long We Retain Your Information

We retain your data only as long as needed to fulfill our services, resolve disputes, or meet legal/tax requirements.
Order information is typically kept for up to 12 months unless you request earlier deletion.

6. Do We Collect Information from Minors?

Our website is not intended for users under 13. We do not knowingly collect personal data from children. If found, it will be deleted.
By using the site, you confirm you are of legal age in your location.

7. Your Privacy Rights

You may:

  • Access, correct, or delete your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent

To exercise these rights, contact or +1 (412) 980-6460.

8. Controls for Do-Not-Track Features

We do not currently respond to DNT signals due to a lack of industry standards. You can control cookies via browser settings or opt-out tools mentioned above.

9. Do United States Residents Have Specific Privacy Rights?

Yes. If you are a resident of California, Virginia, or similar states, your rights include:

  • Right to Know

  • Right to Request Disclosure

  • Right to Request Deletion

  • Right to Opt-Out of Sharing

  • Right to Correct

  • Right to Limit Sensitive Data Use

To exercise these rights, email us at . We respond within legal timeframes.

10. Updates to This Policy

We may revise this policy for legal, technical, or operational reasons.
We will update the “Last updated” date and notify you of major changes via the site.

11. How Can You Contact Us About This Notice?

Doyapew
📍 621 Coakley Dr, San Jose, CA 95117
📧
📞 +1 (412) 980-6460
🕘

How Can You Review, Update, or Delete the Data We Collect From You?

To access, modify, or delete your data, contact us using the information in Section 11. We will respond in accordance with applicable laws.